Your responsibilities as a CMS employee may frequently
require you to access, handle, and/or transmit beneficiary-specific information
(e.g., name, address, and Social Security number) and certain types of
internal CMS records. When doing so,
you must have a thorough understanding of the laws that govern these
types of transactions. This will allow you to:
- Make correct decisions
and take appropriate actions in fulfilling your responsibilities
- Better
serve internal and external customers with increased efficiency,
resulting in higher customer satisfaction
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